Are you ready to start a fully remote role that lets you connect with customers from the comfort of your own home? If you have a reliable laptop, tablet, or phone, and a passion for providing stellar customer service, our Live Chat Assistant position might be perfect for you.
What You Will Do:
- Engage with customers through real-time chat on our website and social media platforms, providing instant responses to inquiries.
- Offer solutions, sales links, and special discounts to enhance customer experiences.
- Follow up with potential orders, understand customer needs, and provide tailored assistance.
- Maintain professionalism and patience in all interactions, ensuring customer satisfaction and loyalty.
Requirements:
- Active and quick learner, fluent in English, with the ability to manage live chats effectively.
- Familiarity with digital communication tools and high-speed internet for seamless service.
- Knowledge of zip codes, services, and technician details to provide informed responses.
- Strong teamwork skills and the ability to handle challenges with composure.
Rate:
- $35 per hour.
Skills and Background:
- No previous experience required; we provide full training.
- Must have access to a device with internet connectivity and chat functionality.
- Ability to work independently, follow instructions precisely, and maintain high attention to detail.
- Available to work between 5 to 40 hours per week.
Location:
- This role is completely remote, ideally suited for candidates within the United States.
We are actively seeking driven individuals who are excellent at multitasking and have a keen focus on details. Customer service chat agents are in high demand globally—if you’re ready to make a significant impact and start immediately, we highly encourage you to apply today!