Are you a night owl with strong communication skills looking for a remote opportunity? Join us as an Overnight Customer Service Representative, where each chat is a chance to showcase our dedication to exceptional service. This role is perfect for those who excel in understanding and solving both delivery and product-related inquiries.
Role Details:
- Operate the live chat platform to address and resolve customer queries concerning pricing, refund policies, and promotions.
- Engage with customers by providing thoughtful and timely responses to ensure a seamless customer experience.
What We Offer:
- Rate: $35 per hour.
- Contract: Open-ended with no fixed term.
- Hours: 10 – 40 hours per week, overnight shifts to cater to different time zones.
Requirements:
- Access to a device with internet capabilities (smartphone, tablet, laptop)
- Strong ability to work independently and follow detailed instructions
- Minimum of 10 hours availability per week
Location: Fully remote, ideal for candidates within the United States but open to global applicants.
This role is suited for individuals who are technical, intuitive, and ready to handle inquiries with patience and efficiency. Training is comprehensive and quick, preparing you in less than a day to start interacting confidently with customers.
If you’re ready to start immediately and thrive in a supportive, dynamic environment, apply today to become a vital part of the customer service team!